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Claviforge

Frequently asked questions

Grouped by topic. For contractual detail, see <a href="/en/terms-and-conditions.html">terms and conditions</a> and the <a href="/en/privacy-policy.html">privacy policy</a>.

Booking and quotes

How do I start a reservation?

Use the contact form, email [email protected] or call 020 244 1836. Describe service, length and preferred dates. We reply within 2 business days with a written quote.

When is a date firm?

When you accept the quote in writing and pay the 30% deposit. Without the deposit we do not hold the slot for long.

Can my company pay on invoice?

Yes. Business clients pay the balance within 14 days of the invoice date. The deposit remains 30% on confirmation. See terms and conditions.

How far ahead should I book?

Weekends fill faster, but there is no minimum lead time in the terms. Tell us your dates early; availability is shown in the quote.

What is in the quote?

Service, date, duration, engineer, price incl. and excl. VAT, deposit and any extras (stems, podcast length). Site rates such as €95 per vocal hour are the starting point.

During the session

How many people can join in the studio?

Up to 6 guests across live room and booths. Extra people in the control room can disturb the work; discuss it beforehand.

Should I bring instruments?

For rehearsal the PA, drum kit and backline are set up. For recording bring your own guitar or keys if you want them; mics come from our locker.

What if we run over time?

Extra studio hours are possible at the booked service hourly rate, only if the next block is free. We do not extend without you asking.

Is an engineer present every time?

Yes for recording, in-studio mix and podcast. Remote mix/master runs without you on site, with the same engineers named on the service pages.

May I take photos or video?

Short clips for personal use are usually fine after a quick check. Commercial use of image or audio of others needs everyone’s consent; see privacy policy.

Files and delivery

What format do you deliver?

Usually 24-bit WAV at the project sample rate. Mix and master may include MP3 references. Podcast delivery follows podcast recording and podcast formats.

How long do you keep sessions?

24 months after the last recording day, then we delete working files. Download and back up locally before release.

How do I send stems for a mix?

Use a cloud link or agreed delivery. Read mixing budget for track count and naming. We cannot start without technically usable files.

How many revisions are included?

2 bundled rounds per job within the original scope. Extra rounds or new recording days are quoted separately; see mixing and mastering.

When do I get final files?

After you approve the last mix or master version and pay the balance. With open invoices we may withhold files under terms and conditions.

Rights and privacy

Who owns the recordings?

After full payment, rights in your music and recordings stay with you as client, as set out in terms and conditions. The studio does not claim co-ownership of your work.

Do you use my audio for AI?

No. We do not train models on session audio and do not create voice clones without written instruction. Explained in privacy policy.

May I post clips on social media?

Your own work is yours to promote. Voice or image of others needs written consent; we publish nothing without your agreement.

What if a label books the project?

The label is the client; guests rely on its privacy information. We may act as processor — see data processing agreement.

How do I request access or erasure?

Email [email protected] with your request. We respond within GDPR time limits. Form and invoice data have separate retention periods in privacy policy.

Rates, payment and cancellation

Do prices include VAT?

Yes, site prices are consumer prices with 21% VAT. Example: €98 per master track. Services also shows ex-VAT amounts.

Which payment methods are accepted?

Bank transfer for deposit and balance; card payment in the studio. Details are on quote and invoice.

What does cancellation or rescheduling cost?

More than 7 days before the session: free, deposit refunded within fourteen days on cancellation. Within 7 days the deposit stays with the studio, except force majeure — terms and conditions.

Do I have a right of withdrawal as a consumer?

Online booking may allow withdrawal; if you ask for an earlier session date, you pay for the part performed if you withdraw. Full explanation in terms and conditions.

Where are opening hours and directions?

Tuesday–Friday 10:00–20:00, Saturday 11:00–18:00. Closed Sunday and Monday. Directions: From Amsterdam Centraal, take metro line 52 (North/South) towards Noord and get off at Noorderpark. Walk about 8 minutes west along Danzigerkade; the studio is at number 78 on the waterfront. By bike from Centraal it is roughly 15 minutes via the IJ Tunnel. More on contact and about us.

A project in Amsterdam?

Let us plan your session

Describe your project briefly: within 2 business days you receive a proposed slot and a written quote, with no obligation.

Request a quote 020 244 1836